Infants and small children can ride in a pram or stroller

Service animals allowed

Public transportation options are available nearby

Specialized infant seats are available

Suitable for all physical fitness levels

Please note that the total tour duration (ranging from 8 to 10 hours) is entirely dependent on your specific start/end locations and current road conditions

While our team does their best to track flight arrivals for all private services, please remember that it is the traveler's responsibility to contact us immediately regarding any delays, cancellations, or flight changes

Travellers are responsible for notifying the tour operator agents if they are running late due to unforeseen issues, including, but not limited to, luggage delays, customs bottlenecks, or immigration issues.

Please note that after the allocated waiting time, if we are unable to make contact with your party, Rapid Shuttle reserves the right to record the trip as a No-Show.Please be advised that No-Show bookings are not refundable.

Collapsible wheelchairs/Scooter with removable wheels can be accommodated providing the Guest(s) is/are accompanied by someone who can assist them, board, disembark and disassemble/assemble the wheelchair/scooter. Please keep in mind that Wheelchairs/Scooters may not fit in a vehicle luggage compartment designated for 1-2 Passengers (Sedan), or 3-4 Passengers (Minivan). Due to the fact that Wheelchairs and or Scoters vary in Size, Shape, and Form. It is the Guest(s) responsibility to ensure that such items can fit on the selected vehicle and or passenger group. Due to liabilities, the driver is not allowed to assist in the disassembly/assembly of the wheelchair/scooter, nor assist the Guest(s) board or off-board the vehicle. RapidShuttle vehicles are Not equipped to provide Access/ADA services. In the event, that the wheelchair/scooter cannot fit in the baggage compartment, nor the Guest(s) have the ability to board the selected vehicle/service; RapidShuttle it will do their best to find an alternative service for the Guest(s) at their own costs. The Guest(s) understands that these costs will be in addition to their initial cost for the reservation. The Guest(s) as well understand that in the event that RapidShuttle's driver cannot accommodate the Guest(s) due to their own ability to board, and/or off-board the vehicle, and or the scooter or wheelchair cannot fit in the baggage compartment, RapidShuttle reserves the right not to issue a refund for the services.

Due to unforeseen events—such as road conditions, mechanical failures, or overbookings—the tour operator reserves the right to engage a qualified affiliate or partner to manage your scheduled pickup.Please be assured that the service type and quality will be equal to or greater than what you originally booked. In these instances, we only share essential information with our partners (name, contact number, flight details, and pickup/drop-off locations).There is no extra cost to you for this service; this measure ensures that your travel remains uninterrupted and delays are avoided.

Guests are responsible for ensuring they have the proper safety gear when traveling with children. However, the tour operator will provide child seats upon request for an additional fee.

Carry-on Bags: Maximum size of 22 in x 18 in x 10 in (56 cm x 45 cm x 25 cm. including handles, wheels, and side pockets. The weight limit is 17 lbs. (8kgs).Checked Bags: Maximum size of 62 linear inches(length + width + depth). and a maximum weight of \(23\text{ kgs}\) (\(50\text{ lbs}\)). Overweight bags may incur extra charges or be refused if they do not fit in the vehicle.

Please remember to check for all personal belongings when exiting the vehicle, as the tour operator is not responsible for items left behind. Each traveler is limited to one suitcase and one carry-on. For oversized items like surfboards, golf clubs, or bikes, please contact us in advance to confirm availability.

Tour guides, and or drivers are not permitted book new services direct with the travelers, nor to collect payments onboard, with the sole exception of tips. Any cash or alternative forms of payment accepted directly by the driver will be strictly considered gratuities.

Here are your airport/cruise port pickup instructions:After you have collected all your belongings, please step outside your terminal (arrivals level) and proceed to the Passenger Pickup area located on the outer curb.Once you are at the outer curb, please call (do not text) the tour operator for further assistance.

Pickup from any other locations: Please be ready at your designated pickup location 10 minutes before your scheduled pickup time.

Always be sure that your phone is able to receive texts, calls in order to provide you with your driver´s, tour guide, and vehicle information.

For a full refund, cancel at least 24 hours before the scheduled departure time.