Infants and small children can ride in a pram or stroller

Public transportation options are available nearby

Infants are required to sit on an adult’s lap

Travelers should have at least a moderate level of physical fitness

Cable car operation depends on the maintenance schedule and weather conditions

If sharing basis & last minute booking (6 hrs before tour start),please proceed by your own to our main pick up point Malaysia Tourist Centre (MaTic): 109, Jalan Ampang, 55000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia.(Near Harriston Boutique and Look for our tour guide)

You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support

Bring along a jacket as temperatures up in the mountains can vary between 15-32 degrees Celsius

For shared transfer early or late pick-up is possible (Pick-up time 8.30 AM - 9.30 AM)

Arrive at the hotel lobby 10 minutes before your selected pick-up time

Estimate hotel pick-up time will be advised by the operator one day before via WhatsApp or email depending on your hotel location during the pickup route

If your hotel is not included in the service areas, please arrange your own transport to our meeting point (MATIC)

For a full refund, cancel at least 24 hours before the scheduled departure time.