Suitable for all physical fitness levels

All passenger names & weights MUST be advised at time of booking. Under representation of body weight may result in cancellation at check-in with no refund.

Flight routes & sights may vary due to weather

ONLY YOUR CELL PHONE IS ALLOWED ON BOARD. NO OTHER CAMERA DEVICE IS ALLOWED! Air Maui will provide a lanyard for passengers cell phone that will be worn around their neck at all times during the flight.

Supplier Terms and Conditions for Doors Off (MUST READ)

Children must be at least 10 years of age or older to go on doors off. An adult must accompany anyone 10-18 years old. Only age 16+ can sit on an edge/outside seat.

No hats, bags or any loose items allowed.

Must wear closed toed shoes. No flip-flops or sandals.

Long hair must be tied up in a bun or braid.

Air Maui will provide each passenger a jacket that will be required for all passengers to wear during flight.

Cancellation policy: No refunds or rescheduling within 48hrs of flight time. For groups 12 or more 7 days notice is required.

Comfort seat charge for one passenger weighing 230lbs or more, a combined weight (2 passengers) of 400lbs or more or for groups of 3 or more an average weight of 190lbs or more. Any passenger over 250lbs no matter what the combined weight is must purchase a comfort seat due to safety on the doors off flight.

Not wheelchair accessible. There is no wheelchair lift to accommodate wheelchair passengers nor can the staff personally/physically assist people into the helicopter

Helicopter is a shared cabin of 6 passengers and one pilot on each flight.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.