Wheelchair accessible

Infants and small children can ride in a pram or stroller

Infants are required to sit on an adult’s lap

Suitable for all physical fitness levels

Children under 3 years old ride free without occupying a seat; indicate this in "Requests & Remarks" when ordering. Infants aged 3–5 pay for round-trip bus seats and meals; pirate ship and cable car experiences are free, even without occupying a seat

Passengers can serve themselves at the all-you-can-eat roast pork lunch restaurant. Please note that customized requests are not accommodated

During the Owakudani walking tour, some trails may be closed due to the concentration of volcanic gas

Passengers under 20 must be accompanied by those over 20; solo participation is not allowed

If there are fewer than 15 participants and no additional attendants are sent, the driver will also serve as the tour guide, providing full service

Travel Departure Point and Destination: Shinjuku West Exit in front of i-Land LOVE, Hakone

Number of Days of Travel: Same-day return

Transportation: Chartered bus

Bus Company Name: goryu or other

Transportation Co., Ltd.

Meals: Lunch only

Accommodation Facilities: None

Minimum Group Size: 15

Team Leader: 1

Tour Guide: None

Operating Company Name: KKDAY JAPAN Co., Ltd.

Address: 2nd Floor, WEST ALL Yotsuya Building, 1-22-5 Yotsuya, Shinjuku-ku, Tokyo

License Number: Registered Travel Agency No. 2045 issued by the Commissioner of the Japan Tourism Agency

Travel Industry Association Name: Japan Association of Travel Agents (JATA) Regular Member

A minimum of 15 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 4 day(s) before the departure date

In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 18:00). Notifications will then be sent via email

Meals are not included for children under the age of 3

The Hakone Ropeway may change its ride area due to weather or scheduled maintenance. If there is any difference due to the change of ride area, a refund will be issued

If the Hakone Ropeway or Hakone Pirate Boat is suspended or the weather is bad, the bus to Owakudani may be changed to another bus or canceled and changed to other itineraries. The company reserves the right to make temporary changes

Please wear light clothing and shoes to participate in the tour

The tour route may be adjusted due to traffic conditions on the day, and you may also encounter traffic jams on the return trip. Please do not arrange any evening activities

Depending on the weather, you may not be able to view Mt. Fuji

The tour leader for this itinerary will pick up passengers at other locations first before reaching the meeting point. Depending on traffic conditions, there may be a delay in the tour leader/bus's arrival. Please wait for them at the designated time and location

Vehicles are assigned based on group size. For smaller groups, the driver and accompanying staff will provide full tour services without an additional team leader

Please arrive at the meeting point 15 minutes early and wait. The bus will leave on time and will not wait for latecomers. Please note that late arrivals will be considered a no-show and no refunds will be issued

The flower viewing period or maple viewing period may vary slightly due to weather conditions. Once the itinerary is organized, the trip will not be affected by the blooming/red maple conditions

If the all-you-can-eat yakiniku lunch restaurant is closed due to a special holiday, a refund of JPY2,000 per person will be provided, with lunch available for free at the Gotemba famous shopping mall. No additional refunds will be made for children under 3 years old

In the all-you-can-eat roast yakiniku, passengers are free to take their meals according to their own needs, and no customized requests are accepted.

In the event of trip termination due to force majeure like weather or disasters, refunds will be based on actual expenses, excluding return transportation and additional costs, which are the responsibility of the passenger

At the all-you-can-eat yakiniku restaurant for lunch, please be aware that you may share the same pot with other group members according to the restaurant's arrangements.

Travelers under the age of 18 must be accompanied by a traveler over the age of 18, or they will not be allowed to participate

Guaranteed departure for solo travelers is not affected by minimum departure requirement. Once the booking is established, the departure is guaranteed

If the number of participants for the English tour is low, you may be combined with other groups with travelers of different nationalities. In this case, the tour will mainly be conducted in Chinese or Japanese, and English support will only be provided for certain key points, such as meeting time, meeting place, and basic introductions. However, if the majority of the group consists of English-speaking travelers, the tour will be conducted primarily in English. Thank you for your understanding.

All sales are final. No refund is available for cancellations.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.