Not recommended for travelers with spinal injuries

Not recommended for travelers with poor cardiovascular health

Not recommended for pregnant travelers

Travelers should have a high level of physical fitness

Age, Height and Weight will be verified at check in

Photo ID matching the name on the reservation will need to be shown at check in

Children 17 & under must be accompanied by an adult on all tours

Height: between 4’9” – 6’5” (144cm – 195cm)

Height & weight requirements per ebike manufacturer guidelines:

Minimum age is 10 years old.

Required check in 45- minutes prior to tour time selected.

Required check in 45- minutes prior to tour time selected at the Kualoa Ranch Ticket Office

Must provide first & last name, email address, and phone number for contact tracing

Weight: between 85 – 250 pounds (38kg – 113kg)

All riders are required to successfully pass our test course, demonstrating the skills to competently ride an e-mountain bike on varied terrain. If you are unable to demonstrate the ability to safely ride, you may be cancelled and offered a replacement tour subject to availability. No refund will be offered.

Safety standards that our tour guides look for: Competency in steering and handling varied terrain (turning and cornering without going off trail/track), shifting gears (down shift, up shift, control while shifting and riding), braking (controlled use of both brakes, no skidding, no sudden braking), and overall control (balance, control of pedals, trail debris avoidance, pace) etc.

Closed-toe shoes required.

All sales are final. No refund is available for cancellations.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.