Infants are required to sit on an adult’s lap

Not recommended for travelers with poor cardiovascular health

Travelers should have at least a moderate level of physical fitness

Wear comfortable clothing, water shoes and swimsuit. Bring a change of clothes and extra money in cash or card (Visa or MasterCard) for souvenirs, photos, tips or additional expenses. Please avoid the use of chemical products (sunscreen, insect repellant, makeup, etc.

Maximum weight: 120kg/250lb. Groups of 10 participants maximum. The sequences of the activities may vary according to internal logistic. Cameras or camcorders are not allowed inside the underground river. This activity is not recommended for pregnant women or persons with difficult to perform physical activities, heart problems or under alcohol influence or any other substances damaging to health.

Transportation included only from/to centrally located Hotels in the Riviera Maya area. If you’re staying in a different area, an extra fee may apply

It is of the utmost importance that you provide your complete Hotel/Cruise details at the time of booking. Without this information, we will not be able to confirm your reservation. If this is the case, please contact us immediately to reconfirm your reservation

For a full refund, cancel at least 24 hours before the scheduled departure time.