Wheelchair accessible

Service animals allowed

Public transportation options are available nearby

Transportation options are wheelchair accessible

Suitable for all physical fitness levels

All guests must pass through airport-style security screening. All items must be able to pass through the screening machine. Large bags and luggage that don't fit in the machine will not be permitted, storage on site is not available. No alcohol, drones, selfie sticks, tools or any type or size of weapon are permitted, legal or illegal. There is no opportunity to check items before screening - they will be confiscated. POSSESSION OF SOME ITEMS MAY RESULT IN SUMMONS OR ARREST BY THE U.S. PARK POLICE.

IMPORTANT INFORMATION REGARDING DEPARTURE TIME: The tour must depart as scheduled to keep with the ferry schedule, unfortunately we cannot wait for late arrivals. A small delay of even 5 minutes could set the tour back 20 to 30 minutes. Please plan to arrive at the meeting point AT LEAST 15 to 30 minutes prior to scheduled departure. Once the guide departs we cannot guarantee late arrivals will be able to join the tour. This also applies to the meet-up for the ferry from Liberty Island to Ellis Island..

If you are lost and require assistance finding the meeting point please call the number listed on this voucher as early as possible for assistance. PLEASE DO NOT TAKE DIRECTIONS FROM PEOPLE ON THE STREET.

Our guide is our only representative at the meeting point. If you arrive and cant find the guide you must contact us directly for assistance. We are not responsible for information provide by other parties.

Tour operates in all weather conditions so please check the weather and plan accordingly. In the unlikely event that a tour must be cancelled due to weather we will notify you as soon as possible and you will have the option to re-book for another day or receive a full refund. Re-booking is done on a first come, first served basis and is based on availability.

Based on availability guests may be able to re-book to another tour on another date. The ferry tickets that we purchase for your visit are non-refundable and space is limited therefore a rebooking fee will be applied.

NO REFUNDS will be issued for missing the tour.

There is a good amount of walking on this tour. There are opportunities to sit but guests should be able to stand and walk for long periods of time.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.