Public transportation options are available nearby

Specialized infant seats are available

Suitable for all physical fitness levels

DEPARTURE FROM HA LONG: 11:00 AM. Location: Ha Long International Passenger Port, Quang Ninh

DEPARTURE FROM HANOI: 07:45 AM. Designated pickup point: Hanoi Opera House – 1 Trang Tien Street, Hoan Kiem, Hanoi or at a hotel in the Old Quarter of Hanoi

Enter your hotel name and address

Be ready at the meeting point 10 minutes in advance

Shuttle buses are shared with many passengers, so delays may sometimes occur

No refunds for late arrivals or no-shows

The itinerary may change due to traffic/weather conditions

One free child from 0-1 year old if not occupying a separate seat

Children aged 0–4 share a seat with their parents on the Hanoi – Ha Long limousine bus.

Children from 11 years old and above will be charged as adults

Two adults paying can bring one child aged 0-1 year old. Additional children will require a child’s ticket

Parents sharing food/drinks with children aged 0-1 year old

Children from 0-10 years old must be accompanied by paying adults

Child age is based on birth year

One buffet/set menu meal included. Buffet is available when group size reaches 30 guests or more

Please inform us of any food allergies or special requests

Menu may vary seasonally and depending on ingredient availability

You will receive confirmation within a few minutes. If you do not see any confirmation, please contact our customer support department

Present your mobile voucher

Vouchers are only valid on the specified date (and time, if applicable)

Pets are not allowed

Participants appearing intoxicated may be refused service. In this case, no refund will be provided

Please take responsibility for your personal belongings. The operator is not responsible for any lost items during the trip

Pickup/drop-off surcharges may apply depending on location

All surcharges must be paid in cash directly to the reception on the boat

Please do not feed or disturb marine animals/wildlife or engage in activities that may harm the ecosystem

In the event of force majeure or severe weather conditions, the operator has the right to cancel the reservation. If this happens, the operator will notify you. At that time, you may reschedule or request a full refund

Holiday Surcharge 100,000 VND for adults and 50,000 VND for children: – Christmas & New Year: December 24, 2025, and January 1, 2026

People over 85 years old

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.