Specialized infant seats are available

Not recommended for travelers with spinal injuries

Not recommended for travelers with poor cardiovascular health

Not recommended for pregnant travelers

Public transportation options are available nearby

Infants and small children can ride in a pram or stroller

Suitable for all physical fitness levels

Please wear comfortable clothing suitable for the conditions, walking shoes, sun protection, jacket/warm layer, bring a camera & any essential personal items.

This is a guided walking tour and sensible walking footwear is recommended.

You must be able to climb and descend stairs and walk on unpaved or uneven terrain.

If the guest has had or is suffering from any of the following medical conditions, we strongly advise that they seek advice from their doctor prior to using the geothermal pools.

The mud baths are suitable for children over the age of 2.5 years, whereas the Sulphur spas are suitable for children over the age of 6 months.

All infants must wear bathing suits or disposable nappies whilst bathing.

Please remove all jewellery before entering the pools as Hell’s Gate accepts no responsibility for tarnished jewellery.

For the bathing experience, guests can choose to bring their own bathing attire and towels or hire these items from Hell’s Gate at a small cost.

Tours are suitable for people of all ages and average fitness. Our scenic walks are short and optional. Please let our guide know at check in if you have any fitness concerns.

The mud bath experience is controlled to a maximum of 20 minutes on the basis of safety.

Hell’s Gate have swimwear for both males and females for sale, subject to availability.

Being an active geothermal area with uneven terrain, sturdy footwear is recommended. Jandals, sandals, flip-flops or high heeled shoes are not suitable.

Easy and good fitness level required.

It is important that children (as well as adults) drink water while bathing in order to keep hydrated.

If the guest has had or is suffering from any of the following medical conditions, we strongly advise that they seek advice from their doctor prior to using the geothermal pools. The list of medical conditions below is not an exhausted list but serves to highlight some of the main medical conditions where the geothermal pools may not be advised: Pregnancy, Low or High Blood Pressure, Mobility Problems, Active or Under Active Thyroid, Verruca/ Warts, Heart Conditions, Epilepsy, Skin diseases/disorders, Diabetes, Metal Pins/ Plates, Claustrophobia, Ear Infections, Cancer, Recent Surgery, or Sulphur Allergies

Lengthy immersion in the hot pools may cause dehydration and fainting. Please remain hydrated at all time by drinking the water available in the spa facilities and inform staff immediately if any discomfort is felt. When exiting the pool, take care and use the handrails provided

Both children and adults need to be comfortable with the heat, and Hell’s Gate recommends taking regular breaks to ensure overheating does not occur

Guests are advised to shower before entering the pools in order to remove any makeup, sunscreen or other products applied to the skin as we cannot confirm what is in each product and therefore if a reaction with the Sulphur will occur.

It is important that children (as well as adults) drink water while bathing in order to keep hydrated.

All sales are final. No refund is available for cancellations.