Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Suitable for all physical fitness levels

*All children below 12 years old will pay the child price. Children's of 12 years or over will pay the adult price. *Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 (136 kg)

Minimum age: 5 years old

Kids are required to show ID

Bring your swimsuit and extra clothes

If you a re a guest of the Occidental at Xcaret Destination - All Inclusive, Playa del Carmen the park is located 15 minutes minutes away nexto to the hotel, guests need to go by themselves to the park main entrance, hotel conciergel always help to the customers to get to the park

The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.

Travelers will be excluded from the activities due to a medical condition such as a body cast. If they want to go, they can pay their entrance fee (same price) and can stay in the rest area.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.