Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Suitable for all physical fitness levels

Children aged 4 years and under are not permitted to fly

Minimum numbers apply. There is a possibility of cancellation after confirmation if there is not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund

All passengers must be able to get into the balloon basket unaided to the satisfaction of the pilot, or they will not be able to fly

Please provide mobile phone number or email address at time of booking

Pregnant women unable to travel

Jet Boat ride requires children to be at least 110cm tall

Due to weight and safety restrictions, handbags and backpacks may not be carried on the hot air balloon. Please do not bring large bags.

Unless the camera fails, digital photos will be provided every flight. If the camera fails, no compensation or refund will be given.

Please note that the timings might be adjusted due to seasonal changes, and the specific schedule is subject to the reservation confirmation you received.

It is recommended that you wear long pants and closed in shoes - no heels, slippers or skirts please.

Bring a jacket as it gets quite cool as the sun rises and please avoid white clothes.

If your flight time is from April to October (in winter), you need to wear warm clothes to prevent the cold; in other months, there will be warm airflow due to the burning of hot air balloons, so you do not need to wear warm clothes.

Following the Jet Boat ride, please make your own way back to your accommodation.

Carry hats and sunglasses, and a fully charged camera for taking pictures.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.