Infants and small children can ride in a pram or stroller

Infants are required to sit on an adult’s lap

Suitable for all physical fitness levels

Please note that this is not a private tour as you will be enjoying the tour with other guests.

If the minimum number of participants (10) is not reached 5 days prior to the scheduled date, the tour may be cancelled on that date. In this case, we will contact you to offer you an alternative date or, if it does not work out for you, we will refund your money.

The climb up to the hill of the Arakurayama Sengen Shrine requires a certain level of fitness from the participant, as there are more than 300 steps. We recommend that you wear comfortable shoes and bring water and a towel on hot summer days. If you do not feel like climbing all the way to the top, you can wait for the group at a rest area in front of the stairs or on the bus.

Lunch and snacks are not included. However, you will have free time at Gotemba Premium Outlets for either shopping or dining.

Because it is a group trip, the car model will depend on the number of people on the day, within 9 people will use a small car, will be led by the driver to tour.

Minibuses will be arranged for 20 people, and large buses will be used for the rest. In order to ensure that you and other members of the group travel smoothly, please be sure to confirm the address and time of the meeting point before traveling, to avoid late delay in the morning.

Depending on weather conditions (such as high humidity, heavy rain, fog), Mt. Fuji may not be visible.

Please note that no refunds will be given for weather-related complaints or changes to the tour schedule made by the tour guide or any of our staff.

The order of visits on the itinerary may be changed.

In case of traffic congestion or other uncontrollable reasons, please note that the schedule may be changed or time shortened at any of the sightseeing spots. We suggest that you do not make any plans for the evening (e.g. dinner reservations or flights).

As it may be cold in the mountains, please bring warm clothes.

If the arrival time to Tokyo is delayed due to traffic or other reasons, we will not be responsible for taxi fares, overnight accommodations or other expenses.

Because it is a group trip, the car model will depend on the number of people on the day, within 9 people will use a small car, will be led by the driver to tour.

Please be aware that there are no refunds if you are unable to join the tour due to late arrival!

Due to the long duration of the day trip, the day will be affected by traffic and weather, please be sure not to schedule important evening trips, such as evening flights, Shinkansen, night buses, fine French cuisine, performances and recitals. Please understand that this side will not be responsible for any delay and compensation in case of late arrival.

As the day tour is a carpooling trip; please do not be late at the meeting place or attractions, no refunds will be given.

Regular package, each person can carry a maximum of one piece of luggage free of charge, please make a note of “special needs” when placing an order!

If you don't inform us one day in advance, if you bring your luggage temporarily, the guide has the right to refuse the guests to get on the bus because it will lead to congestion and affect the safety of the bus, and the cost will not be refunded, sorry.

Regular package, we will arrange different models according to the actual number of travelers. Can not specify the car, please note.

In the event of bad weather and other force majeure factors, the park may be delayed without prior notice to change the operation time of the rides or show time, and may even cancel part of the project operation and performance.

This product may be adjusted according to the weather and other factors, for your safety, the staff has the right to request guests to suspend outdoor activities, and communicate with you, and make other arrangements, specific to the actual situation on the day shall prevail.

The transportation, sightseeing and stay time involved in the itinerary shall be subject to the actual situation on the day.

In the event of special circumstances (such as traffic jams, weather, etc.), the tour guide may, depending on the actual situation and with the consent of the guests, reasonably adjust the order of sightseeing in the itinerary or deletion of attractions.

Please note: As this activity is a group tour, there may be other language guests traveling with you in the same car, please understand.

In the group trip, you can not leave the tour in advance or in the middle of the tour, if you choose to leave the tour in the middle of the tour, the unfinished part will be regarded as your own abandonment, no refund of any fees, tourists who leave the tour or any accidents that may occur after leaving the tour will have to be responsible for their own, please understand.

Seasonal limited activities (such as cherry blossoms, red leaves, special flower season, illuminations, fireworks display, snow sightseeing, hot springs season, festivals, etc.) are greatly affected by climate, weather or other force majeure factors, and the specific arrangements may be adjusted, so please refer to the official notification shall prevail.

If you have special needs, please inform us in the notes, we will try our best to arrange suitable seats for you, the final arrangement is subject to the coordination of the guide on the day

If you do not receive the official notice to cancel the activities, we will arrange according to the original plan, such as flower or special activities can not meet the expectations, can not be refunded. Please be informed. We will try our best to arrange the seating demand, but since this trip is a carpooling tour, the seating allocation mainly follows the principle of first-come-first-served.

As required by Japanese law, please wear a seat belt on the bus.

There is no restroom available on the bus, but we will take some toilet breaks on the way.

Please refrain from loud conversations on the bus out of respect for the other guests.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.