Public transportation options are available nearby

Travelers should have at least a moderate level of physical fitness

Minimum of 2 adults per booking is required. This tour is for guests age 12 and up. Children must be accompanied by an adult.

Must provide names of all guests, birth dates, weights and heights

Operates in all weather conditions, please dress appropriately

For this tour, if we provide train tickets from Tokyo and return (add-on cost when booking): we will send train tickets to the guests’ hotel in Tokyo (the hotel which guests are staying at before their Nagano trip). Please provide: 1) Hotel Name in Tokyo, 2) Name of guest who booked the hotel, 3) Confirmation Number, and 4) Dates of Stay at the hotel in Tokyo.

In case, the weather is not good as it is rainy or cold even it might snow (in winter season). The tour will be changed to public transportation instead of riding bicycle (sightseeing tour will be conducted in place of cycling tour).

Moderate Cancellation Policy:

100% refund for cancellations made up to 4 days before the start time of the experience. Cancellations made after that time period will receive no refund

How far in advance should I book?Preparing a customized tour requires some time, especially if reservations for restaurants or other venues are required. We recommend making a reservation as early as possible. Ideally, it should be 3 months before your travel date, or 1 month before the travel date at the very least. For Custom Tour bookings that are requested with less than 7 days before the travel date, we may not be able to arrange your custom tour in time so your booking request may be cancelled and you will receive a full refund.

Why am I charged a service fee if I make a cancellation after you started planning the trip?

Organizing and planning a trip requires a lot of time and if we have made reservations on your behalf, it may be very challenging to cancel some booking requests. Once we receive your booking and your answers from the Custom Tour form, we will begin putting together your Itinerary Sheet and will start arranging your tour guide, buying tickets, making reservations at venues for your tour, etc.

If you cancel the tour any time after we have sent you the custom Itinerary Sheet, the service fee of 15% of your total tour cost will be nonrefundable.

If your cancellation falls within the fees applied to the Standard Cancellation Policy, the service fee of 15% will no longer take effect. You will only be responsible for the cancellation fee specified in the Standard Cancellation Policy. Please carefully review the terms and conditions specified on the checkout page.

Japan Awaits is a licensed tour operator in Japan, with hundreds of registered and vetted tour guides nationwide. We offer tours in any location in Japan and manage all details, including transportation and tickets. Visit Japan Awaits to learn more about our tours or inquire about a custom experience today.

All sales are final. No refund is available for cancellations.