Infants and small children can ride in a pram or stroller

Service animals allowed

Infants are required to sit on an adult’s lap

Not recommended for travelers with poor cardiovascular health

Suitable for all physical fitness levels

Cruise Ship Information: Cruise guests must provide the full name of their cruise ship when booking so we can coordinate pickup with the ship’s arrival.

No Port, No Pay: If your cruise ship does not call at Costa Maya Port, you will receive a full refund.

Transportation Options: This experience is available with or without round-trip transportation from Costa Maya Port. Please select your preferred option when booking.

Pickup Time: For guests with transportation, the first pickup is at 9:00 AM Ship Time or one hour after your cruise ship arrives, whichever is later.

Meeting Point: Your driver will meet you just outside the main access to Costa Maya Port. Look for Gabriel or Ruth near a welcome board displaying your name.

Walking Time: Please note that the total walking time from your cruise ship to the meeting point is approximately 15 minutes.

Self-Arrival: If you selected the option without transportation, make your own way directly to the beach club in the heart of Mahahual’s boardwalk. Detailed directions will be provided after booking.

Rain or Shine: This tour operates rain or shine. Please check the forecast and dress appropriately for the day’s weather.

Beach Conditions: Seaweed, water clarity, waves and other beach or sea conditions are natural and may vary depending on weather and seasonal conditions.

Water Activities: Kayaks and snorkeling gear are subject to availability. Water activities may be restricted by local authorities due to wind, lightning or other unsafe weather conditions.

What to Bring: Bring a towel, swimsuit, sunscreen, hat and comfortable beachwear. We also recommend some cash for gratuities, souvenirs, paddleboard rentals, massages and other personal purchases.

Open Bar: Alcoholic beverages are served only to guests of legal drinking age. Please drink responsibly and in moderation.

Late Arrivals / No-Shows: Guests who arrive late or fail to show up for their scheduled activity are not eligible for a refund.

Transportation can accommodate foldable or collapsible wheelchairs only. Non-folding wheelchairs cannot be accommodated in the vehicle. Guests should be able to transfer in and out of the vehicle with assistance from their party if needed.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.