Service animals allowed

Public transportation options are available nearby

Infants are required to sit on an adult’s lap

Suitable for all physical fitness levels

Children must be accompanied by an adult.

Most travelers can participate.

This tour will have a maximum of 20 travelers.

We operate in all weather conditions. Please consider warm layers of clothing with an outer layer that is waterproof. Comfortable, non-slip shoes are recommended.

Your safety is our top priority. If we should need to cancel you will be offered a different date or a full refund.

TripAdvisor/Viator communications are limited please contact us prior to your cruise for clear meeting instructions. Thank you.

We here at JWT are always aiming to reduce our impact on the environment. It's important for all of us to keep our beloved whales and water safe and happy. Therefore, if any of our tours have 5 or less participants on it, we will unfortunately be canceling. We will do our best to reschedule your party or, if that is not feasible, we will issue a full refund.

Arrive at the Goldbelt Tram (downtown) NO LATER THAN YOUR TOUR'S START TIME.

JWT is not responsible for lost or damaged personal items.

We Reserve the Right to Refuse Service to Anyone.

"BOOK NOW/PAY LATER" WARNING!!! If, for ANY reason, your card is rejected you (and JWT) will not know until it is too late to be corrected. Your seat will become available for others to book without warning. PROCEED WITH CAUTION IF YOU CHOOSE THIS OPTION!! We have seen this in action and it is heartbreaking.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.