Service animals allowed

Public transportation options are available nearby

Specialized infant seats are available

Suitable for all physical fitness levels

Safety stands as our utmost priority, ensuring the well-being of our young ones is imperative. As per regulations, children under the age of 6 weighing 18 kg (40 lbs) or less must be secured in an appropriate child safety seat. If possible, kindly bring your child safety seat. In the event you cannot, we do have a limited supply. Please reach out to us in advance to secure one for you.

You will receive your specific pickup time by email at least 2–3 days prior to your tour date. Please make sure to check for this email, as your pickup time will depend on your selected location.

Our tours proceed rain, shine, or snow (yes, even in the summer!). However, in extreme weather conditions, we prioritize your safety and comfort—so we’ll either reschedule your tour or offer a refund.

The mornings at Moraine Lake is chilly! Dress in layers to stay warm and ready for unpredictable mountain weather.

In order to participate all adults must sign a waiver prior to the tour. A waiver must also be completed by the parent or guardian of any child under the age of 18. Failure to complete the waiver will result in the cancellation of your tour.

No-shows, missed departures, or unused services are non-refundable.

We require at least 4 guests for the tour to proceed. If we don’t reach this minimum number, we will offer you options to reschedule or receive a full refund.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.