Wheelchair accessible

Infants and small children can ride in a pram or stroller

Specialized infant seats are available

Transportation options are wheelchair accessible

All areas and surfaces are wheelchair accessible

Not recommended for travelers with spinal injuries

Suitable for all physical fitness levels

We can accommodate dietary restrictions such as vegetarian, vegan, gluten-free, etc. If you have dietary requirements. Please indicate it to the special requirements at the time of booking.

If the Hot Air Balloon Ride is canceled due to bad weather, you will receive a refund of $24 per person.

If you want to have your own room, then you need to book for a single person.

If you are traveling in a group of 3 people, you will enjoy one triple room.

If you are traveling in a group and wanted to have your own room, then do a separate booking for a single person.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.