Wheelchair accessible

Infants and small children can ride in a pram or stroller

Service animals allowed

Public transportation options are available nearby

Infants are required to sit on an adult’s lap

Specialized infant seats are available

Transportation options are wheelchair accessible

All areas and surfaces are wheelchair accessible

Suitable for all physical fitness levels

During peak periods (Christmas, New Year, and Easter), there is an additional fee from 20th of December : 7th of January.

If the Hot Air Balloon cancelled due to bad weather, You will be refunded with $25 Per Person.

If you want to have your own room, then you need to book for a single person.

If you are traveling in a group of 3 people, you will enjoy one triple room.

If your traveling in a group and wanted to have your own room, then do a separate booking for a single person.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.