Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Suitable for all physical fitness levels

Use sunscreen, sunglasses and insect repellent.

Bring your swimsuit, towels and extra clothes.

Life vest is mandatory

It is important to pay attention to instructions of the guide

If the customer is staying at Tulum or past Playa Del Carmen, the Fifth Avenue stop will be skipped

The main cenote is the Cenote Kuxtal, depending on the availability the cenote can change during the tour according to the guides decision. No refund is provided if the cenote is changed

The bus has 1 bathroom, you are only allowed to use number 1, you cannot use number 2 because the bathroom has ventilation connections to the entire bus and if you use number 2 the entire bus would smell bad, stops will be made at the places visited where you can use the bathroom

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.