Suitable for all physical fitness levels

This tour is operated both on private basis as well as on joint / Seat-In-Coach basis with an English Speaking Driver

Return transfers for this excursion apply only / are inclusive for customers staying in and inside Kuala Lumpur City Centre.

Tours and transfers are commonly operated by an English-speaking guide cum driver for smaller individual travellers. A minimum number of guests are required on tours to have a separate guide and driver confirmed for privately-booked tour options.

Due to the nature of this tour, we regret to inform you that this excursion is not suitable for wheelchair users.

We always will make efforts to confirm the exact pick-up time upon reservation. For any operational issues in which are not able to confirm the exact pick-up time in advance, we reserve the right to inform you the day before the departure of the tour.

Please note pickup and drop-off services may not be confirmed for customers staying at private residences, apartment complexes, or other non-registered tourism accommodations. Customers may be asked to meet at a nearby hotel for pick-up and drop off.

Natural elements of any kind have a destructive effect on electronic equipment. It the customer’s own responsibility to ensure that any camera, mobile telephone or other device is properly wrapped and protected against these elements. We cannot be held responsible in any way for negligence and/or not following suggestions for any damage related to this.

There will be ample time for customers to spend time on their own to admire the sites at their own pace or browse along the shops for souvenirs. When additional time needs to be allocated for more time at leisure or shopping, this can be discussed with the guide on spot.

Please ensure that you bring sunglasses, a hat /cap and sunblock with a high SPF factor when traveling with us on this tour – even when it is cloudy, the sunrays still have an immense power.

We reserve the right to make necessary changes to the excursion in case of unfavourable weather conditions or situations where we are forced to make alterations to guarantee the safety of our guests.

It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package. Any changes in accommodation outside 48 hours will be handled accordingly: changes within 48 hours may be on request.

Kindly take note of the maintenance closure of Genting Highlands Premium Outlets Cable Car (Formerly known as Awana SkyWay) from 10 November to 14 November 2025, for your attention. Genting Gohtong Jaya Cable Car (Formerly known as Genting SkyWay - Old Cable Car) will be operating from 07.00 to 23.00 hrs during the maintenance closure of Genting Highlands Premium Outlets Cable Car.

Tours and transfers with English-speaking Driver Guide (To comply with applicable regulations, commentary by the Driver cum Guide is limited to within the vehicle only, and no guiding services will be provided outside the vehicle.)

For a full refund, cancel at least 24 hours before the scheduled departure time.