Infants are required to sit on an adult’s lap

Travelers should have at least a moderate level of physical fitness

This tour is operated both on private basis as well as on joint / Seat-In-Coach basis. Joint tours are operated with an English Guide only

Return transfers for this excursion apply only / are inclusive for customers staying along the most popular Langkawi regions i.e. Kuah Town, Cenang, Tengah and Kok. Transfers outside these areas, including any accommodation outside this area such as The Datai, The Andaman, Tanjung Rhu, Four Seasons & St. Regis and from/to Langkawi International airport are excluded. Supplements apply for customers who want to join this excursion outside one of these regions.

It is recommended to wear long trousers and good, closed walking shoes, and bring insect repellent and a small back pack with you

Due to the nature of this tour, we regret to inform you that this excursion is not suitable for wheelchair users.

We always will make efforts to confirm the exact pick-up time upon reservation. For any operational issues in which are not able to confirm the exact pick-up time in advance, we reserve the right to inform you the day before the departure of the tour.

Please note pickup and drop-off services may not be confirmed for customers staying at private residences, apartment complexes, or other non-registered tourism accommodations. Customers may be asked to meet at a nearby hotel for pick-up and drop off.

Natural elements of any kind have a destructive effect on electronic equipment. It the customer’s own responsibility to ensure that any camera, mobile telephone or other device is properly wrapped and protected against these elements. We cannot be held responsible in any way for negligence and/or not following suggestions for any damage related to this.

Please ensure that you bring sunglasses, a hat /cap and sunblock with a high SPF factor when traveling with us on this tour – even when it is cloudy, the sunrays still have an immense power.

We reserve the right to make necessary changes to the excursion in case of unfavourable weather conditions or situations where we are forced to make alterations to guarantee the safety of our guests.

The protection of the country’s flora and fauna is of immense importance for us. We will not pursue any activities for guests that are not in line with our animal, wildlife and environment protection principles.

It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package. Any changes in accommodation outside 48 hours will be handled accordingly: changes within 48 hours may be on request.

Tours and transfers are commonly operated by an English-speaking guide cum driver for smaller individual travellers

A minimum number of guests are required on tours to have a separate guide and driver confirmed for privately-booked tour options

As we trek through pristine parts of the rainforest, we are obliged to inform you in advance that there are no sanitary facilities en route to your final destination available

For a full refund, cancel at least 24 hours before the scheduled departure time.