Infants are required to sit on an adult’s lap

Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Travelers should have at least a moderate level of physical fitness

A minimum of 2 people per booking is required

This tour is operated on full private basis with English-speaking guide. Other languages are on request / subject to availability and supplementary charges may apply

Return transfers for this excursion apply only / are inclusive for customers staying in and inside Luang Prabang. Transfers outside these areas, including any accommodation outside this area such as Kuang Si, along the Ou and Nam Khan River, Nong Kiau and Luang Prabang International Airport are excluded. Supplements apply for customers who want to join this excursion outside one of these regions.

We will do all possible to comply with any dietary requirements during this excursion; it may not always be possible to confirm your wishes in advance based on the choice of local restaurant.

We regret to inform you that this excursion is not suitable for wheelchair users. Guests are advised that some walking is required during this excursion; we always ensure that we take the most comfortable ways from the entrance of the sight to the sight itself.

We always will make efforts to confirm the exact pick-up time upon reservation. For any operational issues in which are not able to confirm the exact pick-up time in advance, we reserve the right to inform you the day before the departure of the tour.

Please note pickup and drop-off services may not be confirmed for customers staying at private residences, apartment complexes, or other non-registered tourism accommodations. Customers may be asked to meet at a nearby hotel for pick-up and drop off.

Natural elements of any kind have a destructive effect on electronic equipment. It is the customer’s own responsibility to ensure that any camera, mobile telephone or other device is properly wrapped and protected against these elements. We cannot be held responsible in any way for negligence and/or not following suggestions for any damage related to this.

Please ensure that you bring sunglasses, a hat /cap and sunblock with a high SPF factor when traveling with us on this tour – even when it is cloudy, the sunrays still have an immense power.

The protection of the country’s flora and fauna is of immense importance for us. We will not pursue any activities for guests that are not in line with our animal, wildlife and environment protection principles.

It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package. Any changes in accommodation outside 24 hours will be handled accordingly: changes within 24 hours may be on request.

In the event of no-show or change of accommodation without prior consent and confirmation from us within 24 hours may result in the applicable cancellation charges as outlined in the terms and conditions.

Customers are reminded to submit their passport number and expiration date with their reservation. These are essential requirements as outlined by local immigration regulations.

For a full refund, cancel at least 24 hours before the scheduled departure time.