Wheelchair accessible

Infants are required to sit on an adult’s lap

Transportation options are wheelchair accessible

All areas and surfaces are wheelchair accessible

Suitable for all physical fitness levels

Children must be accompanied by an adult.

Ladies visiting the Mosque are required to cover their head with scarf and do not wear shorts, beachwear or sleeveless outfits as they are to be fully covered.

Men visiting the Mosque should wear long trousers.

The pickup / drop off timing on sharing transfers can be modified as per the trip schedule by 30 to 60 minutes, depending on traffic conditions and your location.

In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we does not hold the responsibility.

Summer clothing is suitable for whole year, but sweaters or jackets may be needed for the winter months.

Having good quality sunglasses, sunscreen and hat are advisable when in direct sunlight.

Leaving of your personal belongings like media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your own responsibility. Our drivers and tour guides will not be responsible for it.

No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.

Smoking is prohibited in all our vehicles.

Photography of UAE residence especially ladies, military institutions, government buildings and installations, is strictly prohibited.

Littering is a punishable offense and offenders may face penalties in the form of fines.

Some tours require your original passport or Emirates ID, we have mentioned this information in the important notes so please ensure that you read the important information, we will not be responsible if you miss any tour where your passport or ID is mandatory.

No refund for partly utilized services.

Due to any uncontrollable circumstances i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances) if the tour gets delayed or cancelled, we will provide alternate options if possible.

On Islamic occasions like holy month of Ramadan and National holidays the tour will not serve alcohol and there will be no live entertainment.

Ticket Policy - Once your tickets are issued system will not allow you to cancel or changed any order.

Abu Dhabi City Tour will not be Operating on Fridays in the month of Ramadan

Sunday to Wednesday: 11 am - 6 pm

Thursday & Friday: 11 am-12 midnight (free view 6 pm to 12 midnight)

Saturdays: 11 am to 11 pm (free view 6 pm to 11 pm)

Formula Rossa now requires a reservation upon park entry, on a first-come, first-served basis.

Guests must scan the QR code at the entrance or visit the Information Desk to book a 30-minute time slot.

Time slots are limited, so book immediately upon arrival.

From 6:00 PM to 8:00 PM, no time slots are available; direct access is allowed.

Standard Fast Track is not valid; upgrade to Formula Rossa Fast Track for 50 AED per ride.

Booking limit: One time slot per email per day, with a maximum of 5 guests.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.