Infants and small children can ride in a pram or stroller

Public transportation options are available nearby

Specialized infant seats are available

Suitable for all physical fitness levels

All activities carried on in the Arctic regions are considered slightly dangerous due to the extreme weather conditions that sometimes may occur. Temperatures can drop as low as -30°C ( -22°F)

While these are uncommon, natural risks include avalanches, frozen grounds, snow storms or any other natural phenomenons that we cannot control

Dress appropriately and be careful when exploring

The tour operator reserves the right to cancel any excursion when the weather conditions are known to be dangerous. In which case a full refund to all guests will be issued

We often see the northern lights, even in very cloudy, rainy or snowy nights. Therefore we run the tours regardless of the weather conditions.

50% discount is offered on your next Aurora tour if you do not see the Aurora on your first tour. This must be booked at our desk and depends on the availability of the day you choose to try again. If there is no available seats left, then we will book you on another day. You cannot request a refund for this offer in case there are no available seats or in case you cannot take a tour another day. (We are often fully booked from Dec.15th to Jan.9th)

By booking with us you agree that NorthernShots Tours, will own full copyrights of any photo taken by us during our tours. We will upload photos of you to a third party web platform and monetize on the photos. We might publish video footages of you. If you do not wish any photo of you to be published nor taken, please inform us as well as your guide before the tour and do not pose for our photographers.

Tour duration is variable. When the weather is challenging, we may drive the whole time looking for a clear patch of sky to see the northern lights. This may increase the duration of the tour. As well as if we are lucky to see the Northern Lights earlier, the tour may also finish earlier.

Northern Lights are a natural phenomenon and cannot be guaranteed.

The tour may stay in one location all night or travel to various spots, the priority is always to get the best views of the lights. You may need to sit in the vehicle for several hours while we are trying to find the northern lights

You cannot claim a refund related to the weather conditions and temperatures perceived inside or outside the vehicle.

Please CHECK-IN at the meeting point 30 minutes prior Departure.

You will be permitted to board our vehicle only if you have CHECKED-IN.

Failure to CHECK-IN on time, will remove any entitlement to refunds or rescheduling.

During high season our city receives 5 times more visitors. During these periods you can expect big crowds and our guides may find a spot to see the northern lights where they need to park next to many other vehicles from other companies.

In-person guide may be the driver if less than 16guests book the tour. The vehicles used may not have toilet onboard.

Depending on the vehicle, this tour/activity may have approximately 50 travelers per bus

If you miss your flight or boat due to late return of our tours, you need to cover for the costs of new tickets / accommodation and any expenses needed in order to accomplish you travel plan. We cannot be responsible for any costs related to that.

It will not be allowed to eat inside the vehicle.

It is not allowed to use the toilet while the vehicle is moving.

The vehicle may drive for a long period without stopping for a toilet break. While this is rare, it may happen if we are in a road that does not allow for a vehicle to stop..

We may cross the border to Finland in order to reach a parking lot that may be suitable for watching the northern lights in some tours. Bring your passport or ID card accordingly.

You cannot claim a refund related to any issues with the vehicle used in the activities, as this is a service provided by a 3rd party company. – A puncture tire, or a vehicle stuck on an icy road are considered natural incidents and are not considered grounds for claiming a refund. A vehicle that is stuck on an icy road is often rescued in 2h. Please be mindful with regards to the team effort to make your trip pleasant and bring you back home safe. (Get familiar with the Arctic Nature and the Arctic Weather before traveling.) If you still have a claim, this needs to be addressed directly to the transport companies.

Although the vehicle is normally heated, please be aware that on especially cold nights, it may gradually cool down. We recommend you to dress in warm layers to keep comfortable throughout the tour, both in or outside of the bus.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.