Public transportation options are available nearby

Infants are required to sit on an adult’s lap

Not recommended for travelers with spinal injuries

Not recommended for travelers with poor cardiovascular health

Suitable for all physical fitness levels

This tour will depart one hour after your cruise arrives to port from Plaza Las Fuentes, conveniently located just a few steps away from the main access of Costa Maya Port.

Please note that the total walking time from your cruise ship to the meeting point is about 15 minutes.

Cruise guests arriving after 12 PM. Make the most of your limited time in port by booking our Ancient Mayan City of Chacchoben Tour

No port, no pay! Guaranteed full refund if your cruise ship does not call port in Costa Maya at all

IMPORTANT: Travelers coming by cruise ship must provide the full name of the ship and docking time

This tour is designed for cruise ship guests. Your ship must remain in Costa Maya for at least 8 hours to allow enough time to enjoy the full experience.

The tour includes two swimming stops. Life jackets are provided and mandatory during the boat ride. Guests who are not confident swimmers can still enjoy the lagoon’s gentle shallow areas.

Bring a swimsuit, towel, change of clothes, hat and biodegradable sunscreen. We also recommend bringing some cash for additional purchases, as credit cards may not be accepted outside the port area.

This tour operates rain or shine. Please check the forecast and dress appropriately for the day’s weather.

Swimming and boat activities may be restricted or modified by local authorities due to wind, lightning or other unsafe weather conditions.

Water clarity, color and other lagoon conditions are natural and may vary depending on weather and environmental conditions.

Alcoholic beverages are available only to guests 21 years and older. Please drink responsibly.

Late Arrivals / No-Shows: Guests who arrive late or fail to show up for their scheduled activity are not eligible for a refund.

Vegetarian and gluten-free meals are available upon request. Please provide any dietary requirements in advance so arrangements can be made.

Wheelchairs: Transportation vehicles can accommodate foldable/collapsible wheelchairs only. Non-folding wheelchairs cannot be accommodated.

Guests must be able to get in and out of the vehicle and boat independently and without assistance.

For a full refund, cancel at least 24 hours before the scheduled departure time.