Infants are required to sit on an adult’s lap

Public transportation options are available nearby

Infants and small children can ride in a pram or stroller

Suitable for all physical fitness levels

Age and Safety: Customers under 18 must be accompanied by an adult. Pregnant women may join if under 24 weeks by the trip's end.

City Passes or personal attraction tickets are not accepted. Admission and meal prices are subject to change without prior notice. Refunds will not be issued for price decreases, and price matching for attraction tickets is not available.

Booster Seats: For state law, Children under the age of 6 require a booster seat in order to participate in the tour group. Please understand that the violations and fines are borne by the guests themselves. There is no need for a booster seat for bus travel on the day of travel.

If you choose to leave the group early, please inform the tour guide in advance and sign a departure agreement. No refunds will be provided for any unused portions of the tour.

Gifts provided during the tour are subject to change due to unforeseen circumstances such as weather conditions. No refunds will be issued for any changes to the gifts.

What to Bring: Comfortable shoes and clothes, sun hat, sunglasses, sunscreen, cash, and drinks for hydration.

Closed Attractions: If a scenic spot is closed, an alternative will be provided. COVID-19 may affect attraction hours and capacity.

Parking is not available at the meeting point. Transportation to and from the departure location is not included.

Please provide accurate information, including your full name, contact details (preferably a mobile phone number), and flight information. Inaccuracies may affect your travel arrangements, and any losses resulting from incorrect information will be the responsibility of the traveler.

If a scheduled attraction is closed due to public holidays or other unforeseen circumstances, we will adjust the itinerary accordingly and/or substitute it with an equivalent attraction to maintain the quality of the Tour.

Health Requirements: Guests with disabilities must provide advance notice. Wheelchair-accessible buses are not guaranteed without prior approval.

The tour itinerary may be modified by the guide due to weather, traffic, or other unforeseen circumstances to ensure a smooth trip.

These terms may be updated from time to time. Please refer to the product website for the most current information before booking. The tour provider is not liable for any incidental or consequential damages, except as required by laws.

Please Note: The total duration of the tour (7–11 hours) may vary depending on your pick-up and drop-off locations.Passengers picked up from Calgary may experience longer travel times compared to those boarding in Banff.

The Surprise Corner will be closed for maintenance from 09/08/2025-10/20/2025. During this period, the site will not be included in the itinerary on the day of the visit. We appreciate your understanding.

Banff Upper Hot Springs will be closed for maintenance from 11/01/2025-12/31/2025. During this period, the tour will not visit the attraction. The itinerary in Banff Village will be updated to: Banff Village (120 mins, including lunch at your own expense and free time). Thank you for your understanding.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.