Infants and small children can ride in a pram or stroller

Transportation options are wheelchair accessible

Wheelchair accessible

Suitable for all physical fitness levels

MUST advise Flight Details and arrival time on booking

Children must be accompanied by an adult

Immigration may ask to see Hotel Information or Return Air Ticket. Please have this handy if requested.

All passengers 2 and over must pay fast track in advance. if there are extra passengers arrive and not accounted for, this will be cancelled with no refund.

For the question at checkout "Where would you like to be dropped off" please enter "Exit" or "Your Hotel Name" if you booked a airport transfer

Flight Delays - If your flight is delayed, there’s no need to notify us. Our airport guide will be informed, as we actively monitor flight schedules.

Flight Changes - If your flight number changes, kindly notify us at least 4 hours before your originally scheduled arrival so we can update the details accordingly.

Please be reminded that all travelers should complete the arrival card (TDA) online at least 3 days before arriving. If you forget, our guide will be happy to assist you in completing the TDA upon arrival, just before entering the fast track area.

Short-Notice Booking Policy: Bookings made within 48 hours of arrival are subject to final airport capacity. If high demand prevents us from securing your slot, your booking will be cancelled and refunded in full.

For a full refund, cancel at least 24 hours before the scheduled departure time.