Infants are required to sit on an adult’s lap

Not recommended for travelers with spinal injuries

Not recommended for travelers with poor cardiovascular health

Not recommended for pregnant travelers

Public transportation options are available nearby

Travelers should have at least a moderate level of physical fitness

To arrange your flight tickets, the local tour operator may kindly request some passport details. Providing this information will help ensure that your domestic flight booking can be completed smoothly.

E-tickets for your domestic flights will be sent by the local tour operator three days prior to your departure date. Printed copies of the tickets are not required. Your passport and the reservation number shown on the e-ticket will be sufficient to obtain your boarding pass. Please note that check-in procedures are not handled by the local tour operator, as they depend on guests’ personal preferences and requirements.

Each domestic flight includes a baggage allowance of 15 kg of checked luggage and 8 kg of hand luggage per person. If you require additional baggage allowance, please inform the local tour operator in advance. Please note that extra charges may apply for luggage exceeding the 15 kg limit.

If you wish to change your scheduled domestic flight(s) after they have been issued, the local tour operator may request the cost of new flight tickets. Please note that flight tickets cannot be refunded or changed once issued.

Pick-up transfer service is not available for hotels or addresses located inside the same airport as the departure flight. Similarly, drop-off transfer service is not available for hotels or addresses located inside the same airport as the return flight.

SEMI-PRIVATE GUIDED TOURS : Unlike standard group tours, the guided day tour(s) in this travel package are operated with a maximum of 10 participants per group. This exclusive format ensures a more personal, immersive, and comfortable experience, allowing guests to truly connect with Cappadocia’s ancient heritage and breathtaking landscapes.

MONEY-BACK GUARANTEE : Hot air balloon rides are subject to weather conditions and safety regulations set by the Civil Aviation Authority. Unlike some others, we offer a guaranteed refund for the cost of hot air balloon experience if the flight is canceled due to unfavorable weather. In such cases, the balloon flight cost is refunded promptly, typically by the following day, ensuring a worry-free and transparent travel experience.

DIFFERENCES BETWEEN THE PACKAGES : The hot air balloon ride is included in the Silver, Gold, and Diamond Packages. The Bronze Package does not include the hot air balloon activity. Accommodation for the Bronze and Silver Packages is offered at Misty Cave Hotel, the Gold Package at Zeydem Suites Cave Hotel, and the Diamond Package at Yunak Evleri Hotel. In the event that the selected hotel by guests is not available in standard or superior room categories on the requested travel dates, the local tour operator reserves the right to arrange accommodation at an alternative hotel of equivalent category and quality.

Package prices are based on accommodation in double or triple rooms. If single room accommodation is requested for guests sharing a room, a single room supplement may apply. Please note that no additional charge applies to single or solo travelers, as they will be accommodated in single rooms by default.

The Hot Air Balloon Ride will be operated in the Standard Category. This category offers an approximate flight duration of one hour, using baskets with a capacity of 20 to 28 passengers. The actual flight time may vary between 50–55 minutes or 65–70 minutes, depending on weather conditions prior to landing. Flight duration decisions are made by the pilot in accordance with the safety regulations of the Civil Aviation Authority. The total duration of the activity is approximately 3 hours.

If you have not added the Hot Air Balloon Ride to your booking for this travel package, the hot air balloon experience and any related services mentioned or advertised in the description are not included.

If you do not use any service or choose not to participate in activities, tours, or airport transfers, this will be considered a last-minute cancellation. In such cases, no refund will be provided.

The guests aged 17 and under are not allowed to participate in this travel package.

Please advise any specific dietary requirements at time of booking.

Vegetarian option is available, please advise at time of booking if required.

All the information provided above forms part of the terms and conditions for tour. You have been confirmed your acceptance of these when you book this tour. The local tour operator clearly specifies the details in the program, explanations, and reservation options, and is responsible only for the services indicated. That's why, please read those details while booking this tour.

If you cancel at least 3 full day(s) before the scheduled departure time, you will receive a full refund.
If you cancel within 3 day(s) of the scheduled departure, you will receive a 0% refund.