Specialized infant seats are available

Not recommended for travelers with poor cardiovascular health

Suitable for all physical fitness levels

This tour will depart one hour after your cruise arrives to port from Plaza Las Fuentes, conveniently located just a few steps away from the main access of Costa Maya Port.

Please note that the total walking time from your cruise ship to the meeting point is about 15 minutes.

IMPORTANT: Travelers coming by cruise ship must provide the full name of the ship.

Cruise guests arriving after 12 PM. Make the most of your limited time in port by booking our Chacchoben Mayan City Tour or our beach break options

No port, no pay! Guaranteed full refund if your cruise ship does not call port in Costa Maya at all

Chacchoben Site Rules: Climbing the archaeological monuments is prohibited

Video Recording Permit: A $5 USD fee applies to dedicated personal video cameras such as GoPros and camcorders and is paid directly at the archaeological site. This does not apply to standard personal photography.

Children of all ages may participate, although the historical content and jungle walk are generally best enjoyed by children ages 6 and older. Children must be supervised during water activities.

Alcoholic Beverages: Guests must be 21 years or older to receive the two included alcoholic beverages. Please drink responsibly and enjoy the experience in moderation.

What to Bring: Wear comfortable walking shoes and bring a swimsuit, towel, hat, biodegradable sunscreen and extra cash for optional purchases. Cards are not accepted at Chacchoben.

Water Activities: Water activities may be restricted by local authorities due to wind, lightning, or other unsafe weather conditions.

Rain or Shine: This tour operates rain or shine. Please check the forecast and dress appropriately for the day’s weather.

Late Arrivals / No-Shows: Guests who arrive late or fail to show up for their scheduled activity are not eligible for a refund.

Weight limit for a single kayak is 220 pounds or 270 pounds for a double kayak

Guests should be comfortable walking outdoors on jungle trails with uneven terrain, including rocks and roots. Swimming and kayaking require additional physical ability.

Guests participating in water activities should know how to swim and feel comfortable in the water. Life vests are mandatory for all water activities and are provided.

For safety reasons, pregnant guests may not participate in kayaking.

Food & Dietary Requirements: Vegetarian and gluten-free meals are available upon request. Please provide any dietary requirements at the time of booking so arrangements can be made in advance.

Transportation vehicles can accommodate foldable/collapsible wheelchairs only. Non-folding wheelchairs cannot be accommodated.

For a full refund, cancel at least 24 hours before the scheduled departure time.