Specialized infant seats are available

Not recommended for travelers with poor cardiovascular health

Suitable for all physical fitness levels

This tour will depart one hour after your cruise arrives to port from Plaza Las Fuentes, conveniently located just a few steps away from the main access of Costa Maya Port.

Please note that the total walking time from your cruise ship to the meeting point is about 15 minutes.

IMPORTANT: Travelers coming by cruise ship must provide the full name of the ship.

Cruise guests arriving after 12 PM. Make the most of your limited time in port by booking our Chacchoben Mayan City Tour or our beach break options

No port, no pay! Guaranteed full refund if your cruise ship does not call port in Costa Maya at all

Wear comfortable walking shoes suitable for jungle trails with occasional rocks and roots.

Visitors are not permitted to climb the archaeological structures.

Bring cash for optional purchases, as card payments may not be available at Chacchoben.

This tour operates rain or shine. Please check the forecast and dress appropriately for the day’s weather.

Bring a swimsuit, towel, sunscreen, hat, and comfortable clothing.

Water activities are subject to weather and lagoon conditions.

Late Arrivals / No-Shows: Guests who arrive late or fail to show up for their scheduled activity are not eligible for a refund.

Weight limit for a single kayak is 220 pounds or 270 pounds for a double kayak

Transportation vehicles can accommodate foldable wheelchairs only. Vehicles are not wheelchair-adapted, and non-folding wheelchairs cannot be accommodated.

For a full refund, cancel at least 24 hours before the scheduled departure time.