Specialized infant seats are available

Not recommended for travelers with spinal injuries

Suitable for all physical fitness levels

This tour will depart one hour after your cruise arrives to port from Plaza Las Fuentes, conveniently located just a few steps away from the main access of Costa Maya Port.

Please note that the total walking time from your cruise ship to the meeting point is about 15 minutes.

IMPORTANT: Travelers coming by cruise ship must provide the full name of the ship and docking time

This experience is best appreciated by children ages 6 and older.

Visitors are not permitted to climb the temples.

Tripods and drones are not permitted inside the archaeological zone.

Wildlife sightings, including spider monkeys, cannot be guaranteed.

Wear comfortable walking shoes and bring a hat and sunscreen.

Bring extra cash for shopping or small purchases, as credit cards are not accepted at Chacchoben.

The tour operates rain or shine, so please dress according to the weather.

Late Arrivals / No-Shows: Guests who arrive late or fail to show up for their scheduled activity are not eligible for a refund.

No Port, No Pay! If your cruise ship doesn’t call at the port, you’ll receive a 100% full refund guaranteed.

Guests should be comfortable walking outdoors on jungle trails with some rocks, roots, and uneven surfaces.

Wheelchairs: Transportation vehicles can accommodate foldable wheelchairs only. Vehicles are not wheelchair-adapted, and non-folding wheelchairs cannot be accommodated.

For a full refund, cancel at least 24 hours before the scheduled departure time.