Infants are required to sit on an adult’s lap

Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Travelers should have at least a moderate level of physical fitness

The exact meeting/departure time will be informed in a private message via the booking platform the day before before the tour. Departure time can be between 8:00-9:00 hrs depending on the number of participants on your travel date. Please carefully check your message/email the day before the tour (including junk mail).

For the hike in Chiang Dao Cave, we recommend wearing comfortable walking shoes (please avoid flip-flops for your safety and comfort).

As our tours run on a group basis, we can wait a maximum of 10 minutes after the scheduled meeting time. After this grace period, the guide will begin the tour. If you cannot make it on time, please let us know before the tour starts. If possible, we’ll do our best to reschedule you for the next available day, though a rescheduling fee will apply. No refund will be provided in case of late arrival.

Cancellations made at least 24 hours before the tour start time are eligible for a full refund. For cancellations made less than 24 hours in advance or in case of no-show, no refund will be issued.

Our tours operate rain or shine, as tropical rain showers in Thailand usually don’t last long. If it rains heavily, we try to seek shelter and will continue as soon as the weather improves. During the rainy season, it’s a good idea to bring a raincoat or poncho. Please note cancellations due to weather are not eligible for a refund.

Two passages inside the cave are quite narrow and you will need to crawl through them. This hike through the cave is not recommended for anyone who suffers from claustrophobia.

We only pick up from hotels and accommodations located within the Old City of Chiang Mai or directly next to the Old City walls. If your hotel or accommodation is outside this area, you are required to meet the group in front of the Burger King at Thapae Gate (the eastern gate of the Old City) in Chiang Mai.

For a full refund, cancel at least 24 hours before the scheduled departure time.