Travelers should have at least a moderate level of physical fitness

Children must be accompanied by an adult

Only last minute bookings, after 6 pm the day prior to the tour, requiere a confirmation from the service provider, if you didn´t receive a confirmation from the service provider a refund will be processed.

No lines or waits at the Chichen Itzá ticket office. Access fee to Chichén Itzá 40 usd per adult / 5 usd per child. Mandatory payment at pick up.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.