Wheelchair accessible

Infants and small children can ride in a pram or stroller

Infants are required to sit on an adult’s lap

Transportation options are wheelchair accessible

All areas and surfaces are wheelchair accessible

Not recommended for travelers with poor cardiovascular health

Suitable for all physical fitness levels

Dress fresh and casual.

15+ pax groups, you can create several reservations under the name of the same lead traveler.

Please note that this is a "shared experience". When booking for a group, be aware that other travelers will also be participating in the same activity.

Our buses have a seating capacity of up to 63 passengers. Please be aware that we do not always travel at full capacity, ensuring a comfortable experience for everyone on board.

Backpacks are not allowed inside Chichen Itza by official regulations of the National Institute of Anthropology and History (INAH in Spanish).

We will refuse access to the activity on signs of intoxication. Booking will be canceled with no right to refund.

Minimum drinking age is 18 years.

Children under four years old and with a maximum height of 100 cm, not using a seat, have free entrance.

Please take care of your belongings during the tour. We are not responsible for items left behind on our vehicles or at our facilities. If you recover a lost item, there will be a fee of 500 to 700 Mexican Pesos to cover delivery to your hotel in Cancún. For other locations, you will need to pick up your items at our office. We appreciate your cooperation in keeping your belongings safe.

If you’ve been assigned a meeting point, please ensure you arrange your own transportation to arrive at the designated location. We appreciate your understanding and cooperation.

This tour is wheelchair-friendly, but companions must assist with lifting as staff cannot handle clients. All destinations have ramps and accessible facilities.

For a full refund, cancel at least 24 hours before the scheduled departure time.