Infants and small children can ride in a pram or stroller

Infants are required to sit on an adult’s lap

Not recommended for travelers with spinal injuries

Not recommended for travelers with poor cardiovascular health

Travelers should have at least a moderate level of physical fitness

An additional surcharge of US 35USD (700MXN) for international adult travelers or 20USD (400MXN) for Mexican citizens and 6USD (120MXN) for children are payable in cash on the day of your activity.

You will confirm your exact pickup time with the local tour operator.

Roundtrip transportation is available from most centrally located Cancun, Playa Mujeres, Costa Mujeres, Playa del Carmen and Riviera Maya Hotels.

Hotel pickup for reservations made within 24 hours is subject to availability. You may be provided with a nearby location.

Hotel pickup from Tulum hotels is not available. Passengers staying at Tulum Hotels must meet the tour at the designated meeting point.

Please be ready and waiting in your hotel lobby or meeting point 15 minutes prior to your scheduled pick-up time.

You should bring swimwear, towel, a change of clothes, sunscreen, insect repellent and spending cash for incidentals.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.