Infants are required to sit on an adult’s lap

Not recommended for travelers with spinal injuries

Not recommended for travelers with poor cardiovascular health

Not recommended for pregnant travelers

Suitable for all physical fitness levels

The tour lasts between 11 to 12 hours depending on the location of your hotel.

Wear comfortable clothes and shoes, bring your swimsuit, towels and extra clothes.

Use biodegradable insect repellent and sunscreen .

Always check your belongings before leaving the transportation, we are not responsible for lost items.

The itinerary may vary or change without prior notice.

Life vest is mandatory (4 usd)

Pickup is according your location, transportation coming from Cancun while picked up other customer

The bus has 1 bathroom, you are only allowed to use number 1, you cannot use number 2 because the bathroom has ventilation connections to the entire bus and if you use number 2 the entire bus would smell bad, stops will be made at the places visited where you can use the bathroom

Hotel changes are not allowed after 6 pm because we can not modify our logistic

Preservations Tax 22 Usd Adult And 19 Usd Menor

f you’re carrying personal belongings and wish to keep them safe while enjoying your swim in the cenote, lockers are available for rent. The small rental fee is paid directly at the park.

For a full refund, cancel at least 24 hours before the scheduled departure time.