Public transportation options are available nearby

Suitable for all physical fitness levels

No credit or refunds will be given in the case of a NO SHOW (if you don't show up at the meeting point at the time indicated on your voucher)

Please arrive at the meeting point at least 15 minutes before the tour departure time.

At the tour departure point you will meet a TURIVE representative who will check your vouchers and give you information to do the tour. Please be advised that, due to the new security measures concerning the entrance into the major Venice museums, there might be queues at the entrance, with consequent protraction of the usual waiting time to access the museums.

This is a collective tour, which means there might be other participants going on the tour with you.

A gondola can host up to 5 people, thus if your reservation includes more than 5 people, your group will be divided into smaller groups, or rather you will enjoy different gondolas. Please bear in mind that this is a collective tour, so there might be other people enjoying your same gondola. In this case people belonging to your reservation can be divided into different gondolas.

The tour might be suspended in case of bad weather. In such cases, you are required to go to the departure point in order to know whether the tour takes place or not and any alternative ways to use the service.

In exceptional cases and/or reasons of force majeure that may prevent the tour already purchased to run regularly (i.e. acts of nature, strikes, exceptional closures, serious unexpected events or health problems experienced by the person in charge with the service after which it is really impossible to find a substitute), the tour might be cancelled. The customer will be notified of this as soon as possible and will be asked to choose between postponing the tour on the first date available or receiving a prompt refund of the price paid for the tour, if the cancellation policy of the service itself allows a refund.

For a full refund, cancel at least 24 hours before the scheduled departure time.