Not recommended for travelers with poor cardiovascular health

Travelers should have at least a moderate level of physical fitness

Maximum recommend weigh 275 pounds

This tour requires good physical condition. If you have any health condition please inform us at booking.

Sometime some activities are not available because weather conditions

Childrens minimum age 7+

Maximum age recommended 65 on good health conditions

Wear comfortable clothing and closed toe shoes that you wouldn't mind getting dirty or wet. Water shoes, sneakers or hiking shoes are recommended.

This tour requires a minimum amount of 3 participants. If the minimum is not met with all total bookings, the tour would be suspended. Customers will get the chance to reschedule or get refunded.

Pick-Up Policy: Pick up starts 1 hour to 1 hour and 30 minutes prior to the selected tour schedule depending on the amount of stops the driver must complete. Your timely pick-up is important to ensure a smooth and enjoyable experience for all guests. Please be ready at the main entrance of your designated pick-up location at the relative pick-up time. Your driver will wait up to 5 minutes before proceeding to the next location. If you miss your pick-up, you will be responsible for making your own way to the tour site to join the experience. We recommend planning ahead and being ready a few minutes early to avoid missing the adventure!

Travelers staying outside of San Juan must arrive at the Caribe Hilton for their transportation service!

Participants must be physically capable of walking thru steep, rocky, muddy and uneven surfaces without assistance

Back problems and pregnant women cannot participate on the tour.

This tour operates based weather and river conditions.

Use of lifejacket and helmet is mandatory.

On Saturdays the hike is longer and more challenging since we depart from a different point.

San Juan Tours reserves the right of admission - If a person appears to be under the influence of alcohol or drugs, not following instructions or causing disruptions the guide has the right to cancel their reservation at any moment, and no refunds will be issued due to this. Persons with the previously listed health restrictions cannot participate on the tour. No refunds will be authorized if a person neglects to read complete description and does not meet the safety requirements and limitations on the day of the tour. Travelers should have a moderate physical fitness level

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.