Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Travelers should have at least a moderate level of physical fitness

Bring your swimsuit, towels and extra clothes.

Use biodegradable sunscreen and insect repellent.

Wear comfortable clothes and shoes.

Maximum weight for ziplines 240 lb

We are not responsible for forgotten or lost items on the tour, transportation, lockers, seats. Make sure you don't forget your personal belongings when getting off the transportation

Guests who are in Playa del Carmen only apply at one time: 09:30 am

Guests in Tulum you have to move to Playa Del Carmen at Coco bongo wich is the closest meeting point only one time apply 09:30 am

Tulum: There is no pick up in any hotel or airbnb, if the Customer wants to get there by it's own please get in contact with us so we can provide assistance. Another option would be for the Customer to move to Playa Del Carmen at Cocobongo wich is the closest meeting point

The pick-up limit is the Playacar area Playa del Carmen, passing the Playacar area, you have to go to Coco bongo Playa del Carmen to board the transportation

If they are odd people, a 10 usd upgrade will be paid for one person because they would use an ATV

For a full refund, cancel at least 24 hours before the scheduled departure time.