Service animals allowed

Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Travelers should have at least a moderate level of physical fitness

The trek is not recommended for those who engage in little physical activity.

Although the excursion does not require any particular physical preparation, caution is advised, as the volcanic terrain can often be uneven and unstable.

The itinerary may be adjusted at the guides’ discretion or suspended if environmental, weather, or volcanic conditions change and pose a risk to the group’s safety.

The excursion will be conducted in accordance with the limits established by the regulations in force.

Suitable for children over 7 years old who are accustomed to walking.

The route includes ascending and walking along the crater rims, which may cause dizziness in sensitive individuals.

This itinerary, given its nature and altitude, is suitable for individuals in good physical health who do not have specific medical conditions, such as cardiovascular, respiratory issues, or hypertension.

For a safe and enjoyable excursion, it’s important to be aware of your health conditions and, if needed, share them with the guide. Doing so helps prevent problems and reduce risks.

The use of contact lenses is not recommended due to volcanic gases and ash, which can easily irritate the eyes. If you do wear them, it is advisable to use them in combination with sunglasses.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.