Infants are required to sit on an adult’s lap

Wheelchair accessible

Infants and small children can ride in a pram or stroller

Service animals allowed

Suitable for all physical fitness levels

Check In: All flights require a check in 30 minutes prior to the advertised departure time. A late departure is likely to affect passengers on following flights. Our Goal is to remain on time, if your arrival is likely to be delayed please inform us urgently, we will offer you alternative options.

Children must be accompanied by an adult

Minimum numbers apply. There is a possibility of cancellation after confirmation if there are not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund. A minimum of 4 people per booking is required.

Flights are subject to favorable weather conditions. If canceled due to poor weather, you will be given the option of an alternative date or full refund

All passenger weights MUST be advised at time of booking. Please don’t be offended or concerned, Kakadu Air operates light aircraft, take-off weight is a safety issue, we will not fly over weight, or compromise safety.

Due to the safety and weight / balance of the aircraft, we have a weight limitation of 130kg. If you are this weight please contact our reservations direct.

The Company reserves the following rights, to cancel, or to postpone any flight without notice should a circumstance occur that might represent a threat to the safe conduct of the flight or tour.

Reservations cancelled inside 24 hours from departure will forfeit payment in full.

Kakadu Air respects the “Kakadu National Park managements” voluntary code of conduct known as the “The fly neighborly policy”. This policy limits flights to a certain minimum height above terrain, and distance lateral from about 30 locations in Kakadu. Jim Jim and Twin falls are two of these locations. These Falls are viewed freely in our WET SEASON flights as the roads are closed. In the DRY SEASON when the roads are open there are no flights over Jim Jim and Twin Falls.

The Company and the pilot in command may refuse the carriage of a passenger, if that passenger could be regarded as likely to cause annoyance or offence to, or threaten the safety of the flight or any person on that flight.

In refusing service to any person or persons for reason of drunkenness, annoyance, offence, or threat to flight passengers or crew, the company refuses liability for any inconvenience or cost related to our refusal for the passenger or freight to travel.

Travelers are required to arrive at the meeting point at least 30 minutes prior to departure to allow sufficient time for check-in procedures. Travelers who arrive late may incur additional waiting time charges payable directly to the supplier

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.