Infants and small children can ride in a pram or stroller

Service animals allowed

Public transportation options are available nearby

Infants are required to sit on an adult’s lap

Suitable for all physical fitness levels

Minimum numbers apply. There is a possibility of cancellation after confirmation, if there are not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund.

Please note, infants under 3 years of age may not join the cruises but may travel on the light aircraft tours

Once the tour has commenced only the unused portion of the tour will be refunded should the boats not sail or the planes not fly.

If due to whale sightings or weather conditions the boat offers a partial refund, this refund will be passed on to our customers.

If whale watch is undertaken by light aircraft and no whales are seen, no refund applies.

A decision is made at 6:30am each day, based on local weather conditions, as to whether the tour will depart Christchurch or be canceled. If the tour is canceled, clients are notified by 7:15am and no cancellation fees are charged. If the tour travels to Kaikoura and the whale watch cruises are canceled, whale watch plane tours are offered as an alternative. If clients do not wish to fly, or the plane tours are also canceled, a cash refund of NZD 120.00 per adult is given. Refund is issued on the day of the tour by the tour operator in Christchurch.

As the wineries close at 5pm daily and on selected public holidays, a stop may not be possible. On these occasions no refund is applicable.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.