Infants and small children can ride in a pram or stroller

Service animals allowed

Public transportation options are available nearby

Suitable for all physical fitness levels

IF YOU DON'T RECEIVE A TEXT FROM US THE DAY BEFORE THE TOUR BY 5PM CONTACT US ASAP TO MAKE SURE THE TOUR IS CONFIRMED, SPECIALLY IF YOU ARE BOOKING LAST MINUTE, ARE AN INTERNATIONAL TRAVELER WITH NO US PHONE NUMBER, OR YOU BOOKED THROUGH A TRAVEL AGENCY. A VIATOR OR TRAVEL AGENT CONFIRMATION IS NOT ENOUGH, THEY DON'T OPERATE THE TOUR, WE DO. We are a very small family business and sometimes we need to change the start time or we might get sick, have vehicle problems or have weather issues that impede us to operate. It is your responsibility to make sure either you or your travel agent provides us with a good number to contact you in case of changes or tour cancellations. Booking through third parties can sometimes be problematic and cause e a delay in our communications. WE UNDERSTAND YOUR VACATIONS IS IMPORTANT AND WE WANT TO BE A PART OF IT BUT PLEASE BE KIND AND UNDERSTAND SOMETIMES THINGS HAPPEN THAT ARE OUT OF OUR CONTROL. We appreciate your understanding.

If you are coming via ship and the ship doesn’t dock due to weather or other unforeseen events, We will honor a 50% refund or a full credit to be used within 12 months. All others No refunds pass the 24 hours prior to the start of the tour.

WEIGHT LIMITATION: Due to seating dimensions, comfort, and vehicle wear limitations, guests exceeding 260 lbs must book a private tour. This policy is strictly enforced. Reservations not complying with this policy may be canceled or denied boarding without refund. Call us if you have any questions.

There are two pick up locations: one in Kapaa town at 8:30am and one in Lihue town at 8:50 am. If you are coming from the north shore or staying in Kapaa town, choose the Coconut Market Place as your pick up point. If you are coming from the ship, airport, Poipu or Koloa town choose the Harbor Mall location in Lihue town. We will send you a text message the day before the tour with pick up details and tour info. Make sure to read and reply to our message the day before your tour.

In consideration for on time guests and our after hours duties we are unable to wait for late arrivals.

We can drop off guest at the cruise port at 3:30-4pm, and the airport.

If you are attending Luau Kalamaku or Smith, we can drop you off after the tour.

For private tour information call us or contact a Viator agent.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.