Infants are required to sit on an adult’s lap

Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Travelers should have at least a moderate level of physical fitness

Not Allowed： Pets • Smoking • Big/Large Luggage • Alcohol and drugs • Meals / Drinks on vehicles

Make sure to wear comfortable walking shoes

Please avoid wearing dark/black color clothing to avoid mosquitoes and bring insect repellent.

No photo/video/catching fireflies during boat ride.

This tour is not private and may include other guests

No eating or drinking is allowed inside the car/van/buses. Food can easily become messy, or someone might bump into you, having you spill your drink or squash your food, letting it fall to the floor.

This SIC itinerary vehicle is arranged according to the number of participants on the day (car/van/bus)

Please make sure your mobile phone number is active and able to contacted during the travel period

It is recommended that you make preparations to prevent if you have motion sickness, so as not to affect your pleasant journey.

Please keep your belongings and try not to bring valuables, you will be responsible for all damages and loss.

If the vehicle does not arrive in more than 10 minutes, please contact us, we will coordinate for you immediately

Pick up time and driver details shall update to you 1 day before activity day in the evening time by email. Please check your email (inbox/spam mailbox) 1 day before (after 8pm)

During major festivals, there will be road closures and traffic jams. The return journey can only be sent to the drop-off point closest to the hotel according to the road conditions that day. The specific location will be determined by the driver at that time. We apologize for the inconvenience caused to you.

Pickup at SELECTED hotel [Minimum 2 adults] : selected Hotels/Residences/Suite in Kuala Lumpur City Golden Triangle area (except Pudu area, ChowKit, KL Sentral, Brickfields, Hotel Four Points by Sheraton Kuala Lumpur Chinatown, Hotel Olympic Malaysia, Hotel Park Hyatt Kuala Lumpur, Hotel YWCA Kuala Lumpur)

Individual/single travelers accepted to join if assisting we already have registered participants. Single travelers to standby at Berjaya Times Square Main Entrance for pickup. (Please contact with us for check availability)

Please arrive in the hotel lobby/ground floor entrance 15 min before scheduled departure time.

As this is a shared tour, please be patient in cases of unforeseen delays along the pick-up route.

For pick up from out of coverage area, a surcharge at least RM50/car applied (surcharge rate and pick up time shall defined by pick up location), surcharge to be paid directly to the driver in cash

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.