Infants and small children can ride in a pram or stroller

Service animals allowed

Public transportation options are available nearby

Specialized infant seats are available

Travelers should have at least a moderate level of physical fitness

Child/Booster Seats: Guests are responsible to ensure they have the proper safety gear when traveling with children. However, upon request will provide child seats for an additional fee.

Drivers are not allowed to collect payments onboard for the exception of tips. Any cash, or any other form payment made directly with the driver it will be considered tip/gratuities.

Due to unforeseen events such but not limited to Road Conditions, Mechanical Failures, Over Bookings, reserves the right to hire an Affiliate and or Partner to provide transportation for a scheduled pickup. The service type and cost will be equal or greater from what the Client has paid. In such cases, the information provided to The Affiliate and or Partner it will be limited to the Client's name and contact phone number, arrival/departure flight information, and pickup/drop off information. In the event we see the needs to use one of our Affiliate's and or Partners to provide a scheduled pick-up, we will Not Charge the client any extra fees. These measures must be in place to ensure that our clients do not get services interruptions or to avoid any unnecessary delays.

Collapsible wheelchairs/Scooter with removable wheels can be accommodated providing the Guest(s) is/are accompanied by someone who can assist them, board, disembark and disassemble/assemble the wheelchair/scooter. Please keep in mind that Wheelchairs/Scooters may not fit in a vehicle luggage compartment designated for 1-2 Passengers (Sedan), or 3-4 Passengers (Minivan). Since Wheelchairs and or Scoters vary in Size, Shape, and Form. It is the Guest(s) responsibility to ensure that such items can fit on the selected vehicle and or passenger group. Due to liabilities, the driver is not allowed to assist in the disassembly/assembly of the wheelchair/scooter, nor assist the Guest(s) board or off-board the vehicle. Our vehicles are Not equipped to provide Access/ADA services. In the event, that the wheelchair/scooter cannot fit in the baggage compartment, nor the Guest(s) can board the selected vehicle/service; we will do our best to find an alternative service for the Guest(s) at their own costs. The Guest(s) understands that these costs will be in addition to their initial cost for the reservation. The Guest(s) as well understand that if the driver cannot accommodate the Guest(s) due to their own ability to board, and/or off-board the vehicle, and or the scooter or wheelchair cannot fit in the baggage compartment, we reserve the right not to issue a refund for the services.

The Battleship IOWA was built for active duty naval service and as such corridor space and access from deck to deck as well as the width of doors were minimized to essential crew needs only. For this reason, you will not find original elevators on battleships, just ladders (a nautical term for stairs). You will also notice that the corridors are much narrower than what you would see in an average building space. Being at sea, under the conditions of potential conflict, also meant that many of the doors were either watertight or completely sealable for structural integrity. You will encounter what the sailors refer to as “knee knockers” throughout the ship at doorways and passageways. Knee Knockers are the 6-8” elevated base of the watertight and structural door ways that allow for the doors to be sealed. They got their name from those that forgot they were there and tripped over them landing in most cases on their knees. Today the Knee Knockers and the narrow doorways are an impediment to guests in wheelchairs or those using walkers.

Accessibility to Persons with Disabilities Battleship IOWA Museum has installed one chairlift on Main Deck; the deck used to board and exit the ship, bringing guests to the 01 level to the Captain’s Cabin where former President FDR stayed. As part of the opening of the Battleship IOWA’s newest exhibit, LOST AT SEA, two more lifts for our physically impaired guests are newly installed facilitate access to the 2nd deck museum spaces and the 3rd deck new exhibit area. Noting the spaces mentioned above, wheelchair and guests utilizing walkers are restricted to Main Deck exterior spaces while on Battleship IOWA. While there are still obstacles such as uneven decking to contend with while on the Main Deck, our wheelchair and guests using walkers can visit our exhibits located during tour operating hours. The Battleship IOWA is a floating museum ship. The steepness of the boarding gangways is dependent upon the ocean currents and waves, with higher tides providing a steep ramp incline while boarding. Accessing the museum at low or mid-tide conditions is much easier to negotiate when using an assisted device such as a walker, wheelchair or even a cane. An arrival planned around tidal conditions during operating hours is as simple as checking the San Pedro, Ca tide chart: www.tide-forecast.com/locations/San-Pedro/tides/latest

For a full refund, cancel at least 24 hours before the scheduled departure time.