Travelers should have at least a moderate level of physical fitness

MInimum age is 6

Not recommended for guests with limited mobility

Guests must be relatively fit and must be able to swim

For safety reasons, we do not recommend participation on any snorkel activity if you are pregnant, have respiratory problems, injuries, back/neck issues, heart conditions, or conditions that can cause loss of consciousness

Guests must meet a minimum height requirement of 3.9 feet (1.20 meters)

The pickup time depends on your hotel's location

No devices are allowed inside the cenote

For a full refund, cancel at least 24 hours before the scheduled departure time.