Wheelchair accessible

Infants are required to sit on an adult’s lap

Specialized infant seats are available

Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Travelers should have at least a moderate level of physical fitness

Pick up time can be different depending on the season

The activity can me cancelled because of the bad weather(safety is the most important). In this case, we can change the date of the activity, or make the full refund

Kids under 5 years old are not recommended to join the activity. If your kids are active, please contact us for more details

A 4x4 assistance vehicle is available throughout the activity and it has a permanent radio connection with the balloon

Full names and the average weight of each passenger must be given on the booking, as well as the phone number/whatsApp to be able to contact the participants

It is necessary to stand for the duration of the flight, means, no seats on the balloon(basket)

Pets, Weapons or sharp objects, Smoking, Alcohol, and drugs are not allowed during the flight

What to bring: Sunglasses, Hat, Camera, Comfortable clothes, Closed-toe shoes(no heels, no flip-flops, no sandals)

Not suitable for Children under 4 years

Not suitable for People with heart problems

Not suitable for People with recent surgeries

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.