Infants and small children can ride in a pram or stroller

Public transportation options are available nearby

Infants are required to sit on an adult’s lap

Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Suitable for all physical fitness levels

The tour involves walking outdoors and requires the use of stairs to access the restaurant.

Remaining time will be allotted for pick up and travel time in between the attractions .

The schedule, including tour completion time, visiting hours, and other details, might change due to heavy traffic, weather conditions, or other operational reasons. In such cases, the tours won't be canceled, and there won't be a refund for the tour fare.

The Hakone Sky Gondola, Owakudani Valley, or Boat Cruise on Lake Ashi may be excluded or substituted due to weather conditions, heavy traffic, restricted entry, or other operational reasons. In such situations, your tour guide will take you to one or two alternative sightseeing spots, like Peace Park in Gotemba, Hakone Shrine, Hakone Geo Museum, Hakone Komagatake Ropeway, Mt. Komagatake, Hakone Ashinoko Boat Cruise, Narukawa Museum, a boat cruise on Lake Kawaguchi, or Mt. Fuji Panoramic Ropeway.

If the road to Mt. Fuji 5th station is closed due to snow or other reasons, heavy traffic is expected, or if the tour is running behind schedule, we will drive to the highest accessible point. Please be aware that even under these circumstances, the tours may not be canceled, and the tour fare shall not be refunded.

If you have food allergies or dietary restrictions, we regret to inform you that we are unable to provide any special meals. In such cases, we kindly ask you to choose the tour option without lunch.

If participants who disembark at Odawara Station after the tour encounter delays and are unable to catch their scheduled train due to heavy traffic or operational reasons, refunds will not be provided. Instead, please take non-reserved seats on the subsequent train.

We suggest bringing warm clothing and rain gear, including a raincoat and an umbrella, for your visit.

Children up to 5 years old can join the tour for free. However, please be aware that bus seats and lunch will not be provided at no cost. If bus seats or lunch are required for a child, the applicable child fare will be charged.

Guests with the following health problems should avoid outdoor activities at Owakudani Valley: Allergic asthma, bronchial disorders, respiratory complaints, heart complaints, and individuals using heart pacemaker equipment.

A taxi may be utilized for pick-up service. Due to operational reasons, a guide may not accompany you during pick-up service. Pick-up services at each hotel are available when the reservation is made more than one hour before the scheduled pick-up time.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.