Infants are required to sit on an adult’s lap

Not recommended for travelers with spinal injuries

Not recommended for travelers with poor cardiovascular health

Suitable for all physical fitness levels

The type of vehicle can be changed depending on the number of participants.

Child seats are not available.

If the Eobi Ice Valley is not sufficiently frozen, it can be replaced with the Garden of Morning Calm.

The schedule might change depending on traffic and weather conditions.

Eobi Ice Valley can be slippery. Please wear a proper footwear that is not slippery.

Pets cannot be accommodated.

Please discuss the size & number of your luggage with us in advance, if you are going to bring yours.

The tickets of both the Cable Car at Seorak & the Zip-line at Nami Island are excluded. If it is operating on your tour date, please buy it on site.

Infants(0-2) are free of charge, only if they do not occupy their own car seats.

The tour itinerary may be slightly changed depending on local situations(e.g. Traffic, weather, political situations)

Please arrive at your meeting point at least 5-10 mins before departure, wait for your tour guide.

Please note that no refunds are available for latecomers or no-shows.

The tour is operated in rainy or snowy or windy weather.

Cancellation and refunds are not available within 24 hours of departure time for the following reasons: sudden illness, flight delay, weather changes such as rain, snow, or wind, personal reasons, incorrect booking, or other cases where there are no issues with the tour operation.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.