Service animals allowed

Infants are required to sit on an adult’s lap

Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Suitable for all physical fitness levels

Valuables Security: Upon arrival at the volcano, please keep your valuables secure. We make the vehicle we travel in available as a safe space where all guests can leave their belongings. The vehicle will serve as your secure location.

Tipping and Local Community: The native community of this village relies solely on the commercial activity of the volcano. It is common for local residents to offer assistance with items you carry and subsequently ask for a tip. Tipping should be voluntary and at your discretion. To simplify the process and avoid solicitations, we highly recommend ascending the volcano without any personal items—just go in the clothes you intend to enter the mud with.

Massage and Exfoliation: Once inside the volcano, there are local individuals who offer massages. Please make it very clear if you do or do not want this massage and exfoliation service.

Cleaning Service: When exiting the volcano, a group of local women will offer to clean the mud off your body in a natural lake. If you do not wish to use this service, you are also welcome to clean yourself on your own.

Extra Costs: Please note that any assistance you receive, regardless of whether it is offered by the guide or not, will incur an extra cost.

All sales are final. No refund is available for cancellations.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.